Manchester Assertive Outreach (formerly known as Ngage) is a partnership between HARP and Manchester Mental Health and Social Care Trust to provide a 365-days-a-year assertive outreach service to up to 308 Manchester residents. We work with people with severe and enduring mental health needs, a history of frequent or lengthy admissions to psychiatric wards, difficulty maintaining consenting engagement with services, and complex needs, including homelessness, substance misuse and offending.
We operate to the recovery-focused model of assertive outreach, which was partly developed as a result of the practice of the team. This incorporates the voluntary sector emphasis on social inclusion, engagement and rapport-building skills and the skilled interventions and specialist treatment available from the statutory sector and makes them available to service users from a single service.
We take referrals from any source. For more information about our referral criteria and the kinds of interventions we can offer, please see the section 'About Us'.
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